Talk to the Pit Crew
Human support for offers, transfers and verification questions.
Contact SupportSupport
We’re here to help — whether you’re buying, selling, or just exploring number plates.
Two ways to get unstuck
Support
We’re here to help — whether you’re buying, selling, or just exploring number plates.
Still need help?
Two quick ways to get unstuck.
Browse Guides
Short, practical explainers on buying, selling and secure payments.
Go to Community Hub
Need Help?
Find answers to common questions or get in touch with us.
Support Hours: Mon–Fri, 9am–5pm AEST · Avg. response in 24 hours
Buying Plates
- Making an offer
- Secure payments with Escrow.com
- Transfer timeframes
Selling Plates
- How to list
- Pricing tips
- Verified Seller Badge
Transfer & Registration
- Transfer guides by state
- What paperwork is needed
- What if transfer stalls?
Account & Verification
- ID check process
- Manage account
- Change login details
Safety & Trust
- How we verify plates
- Buyer protection
- Reporting issues
Still need help?
Our support team is here for you. Whether you're buying, selling, or just curious — we’ve got your back.
Contact UsFAQ's
Whether you're buying, selling or just exploring, our FAQs have you covered.
How do I use Marketplates.com?
Marketplates lets you browse, buy, or sell personalised plates in one trusted marketplace. Start Here →
How do I make an offer?
Click "Make an Offer" on any plate to submit your price. Sellers can accept, decline, or counter. Learn more →
How do I list my plate for sale?
You can list in minutes — just upload your plate photo, set a price, and we’ll handle the rest. Read guide →
How do payments work?
Payments are held securely by Escrow.com. Funds are only released once both parties confirm the transfer.
How Escrow.com protects you →
How do I transfer my plate?
Transfer rules vary by state. We provide step-by-step guidance once your sale is confirmed. State-by-state guide →
Still need help?
Reach out via our Contact Page. Our team is here to help.